FAQs

Frequently Asked Questions

Ordering

How do I place an order?
Simply browse our collections, select your desired arrangement, choose your delivery date, and proceed to checkout. It's that easy!

Can I customize my order?
Yes! Contact us at info@bbflowers.com or WhatsApp +971 50 470 5221 for custom arrangements.

Delivery

What are your delivery areas?
We deliver across all UAE Emirates including Dubai, Sharjah, Ajman, Abu Dhabi, Al Ain, Ras Al Khaimah, Fujairah, and Umm Al Quwain.

Do you offer same-day delivery?
Yes! Same-day delivery is available for Dubai and Sharjah orders placed before our daily cutoff time.

How much does delivery cost?
We offer FREE delivery across the entire UAE!

Products

How long will my flowers last?
With proper care, our fresh flowers typically last 5-7 days. Follow the care instructions included with your delivery.

What if my flowers arrive damaged?
We stand behind our quality. If your flowers arrive damaged, contact us within 24 hours with photos and we'll make it right.

Payment

What payment methods do you accept?
We accept Visa, Mastercard, American Express, Apple Pay, Google Pay, and more.